How it works.
From first ring to booked appointment in five steps.
-
Call comes in.
Magic Voice picks up with your shop name and your hours.
-
Emma qualifies the caller.
She asks the right questions for tint, wrap, ceramic, PPF, or detail jobs.
-
Quote, range, or lead.
You decide which services get an exact quote, a range, or a lead capture.
-
Booking.
She drops the appointment straight into OrbisX or your calendar.
-
Notify.
You get a transcript, a recording link, and a lead-quality score by SMS or email.
What Emma can do on a call.
A live caller, a real shop AI. No menus, no hold music.
- Quote services from your catalog, or hand off as a lead when she should not quote.
- Check availability and book straight into OrbisX or Google Calendar.
- Look up returning customers by phone or name.
- Cancel or reschedule existing appointments.
- Take a message with low, medium, or high urgency.
- Transfer to you or your team, with a verbal warning to the caller.
- Validate mobile-service zip codes and travel fees.
- Stop recording on caller request, and continue the call.