Roadmap.

What we just shipped, what we're working on now, and what's next. No calendar dates here. We'd rather under-promise and over-deliver.

Recently shipped.

In production right now.

  • Phone system, all in one place

    Phone numbers, softphones, desk phones, IVR routing, and voicemail with transcripts. Replace your separate phone bill, your IVR, and your voicemail box.

  • Two-way SMS on your number

    Text your customers from the same number Emma answers, with carrier compliance built in. Auto-replies fire when nobody can pick up the keyboard.

  • Voice cloning (beta)

    Train Emma on your own voice. In beta on Pro and Shop today. Self-serve upload coming next.

  • Multi-language calls

    English plus Spanish auto-detect on Shop. Caller picks, Emma follows.

In progress.

Active development

  • Ringall device groups

    Name a set of phones that ring together on inbound, and first to answer wins. Ships to production shortly.

  • Self-serve voice cloning

    Upload your own voice samples in-app and clone Emma without contacting support.

  • Per-location closed dates

    Block holidays and one-off closures per location, not just per shop.

On the horizon.

Where Magic Voice is going next.

  • Native iOS and Android

    App store launch follows public beta. Backend services are already live. The apps are in store review.

  • Outbound recall flows

    Re-engage past customers automatically with reminders, follow-ups, and reschedule prompts.

  • More booking platforms

    Urable and Shop-Ware in research. OrbisX remains our deepest integration.

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